Experience
Head Product Design – Neurocycle
Remote | Jan 2024 – Present
• Lead the end-to-end redesign, design system architecture, and new branding for a B2C iOS, Android, and responsive web app in the mental health space, integrating neuroscientific research to modernize the user experience.
• Build and optimize cross-functional collaboration processes between product, design, and engineering teams to improve communication, streamline workflows, and accelerate execution—ultimately reducing time-to-market by 35%.
• Increase user retention by 22% by redesigning the onboarding flow and key legacy UI components to reduce confusion around post-trial charges, addressing user complaints and improving trust during early app usage.
• Conduct user research (surveys, behavioral analysis) to address critical UX pain points, decreasing user error by 40% and improving App Store ratings from 3.2 to 4.0 and Google Play from 3.0 to 3.8.
UX Designer – Ruminate Feedback
Remote | Sep 2023 – Dec 2023
• Lead a team of 12 in the relaunch of a B2B desktop website with responsive design for mobile, delivering consulting, testing, and service design solutions to organizations dedicated to advancing sustainable food systems.
• Leverage existing research insights to create comprehensive interaction designs that map out user flows within the product in order to ensure a user-centric approach to design.
• Enhance user engagement to achieve a 15% increase in average session duration through implementing more user-friendly navigation and personalizing content recommendations.
• Foster interdisciplinary collaboration by maintaining a weekly feedback loop with development teams to reduce design-related rework, aiming for a 20% decrease in project delays due to design revisions.
UX/UI Designer – Despark
Remote | Apr 2023 – Dec 2023
• Support on a user-centered B2C web3 desktop website that leverages SAAS to incentivize users with cryptocurrency rewards.
• Implement accessibility best practices to enhance the user experience and ensure compliance with WCAG 2.2 standards, resulting in an inclusive design that accommodates users with diverse needs.
• Guide the schedule feature, which increases user productivity by 30% and reduces user errors by 20%, allowing users to efficiently manage their mission activities while ensuring consistency with the existing design system.
• Streamline a custom user flow to simplify the process of joining missions, improving user experience by 20%.
UX/UI Designer – Splyt
Remote | Apr 2022 – Apr 2023
• Co-lead and collaborate with designers, engineers, and stakeholders in developing an MVP for a B2C mobile application enabling P2P payments, with outreach to over 6 thousand people in NYC and more than 30 thousand nationwide through user research, user stories, and wireframes.
• Motivate cross-functional teams to harmonize design solutions with business objectives, leading to a 30% decrease in user support requests by introducing self-explanatory UI elements and simplifying the user payment splitting processes.
• Establish and maintain a design system and style guide, ensuring consistency and brand alignment across the application while also providing design assets and guidelines for future development and updates.
• Initiate development and client handoff files, annotating necessary behaviors, buttons or components actions, or state changes.
Technical Specialist – Apple
Edison, NJ | Nov 2019 – Apr 2022
• Perform usability assessments on Apple products and services, identifying potential technical obstacles to an optimal user experience and recommending innovative solutions prioritizing user satisfaction and usability.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues that impact user satisfaction, offering insights and solutions to maintain a seamless and user-friendly ecosystem for Apple customers.